Author: Eddy I. F. Van Hoeserlande

  • What’s New in WaiterOne POS for iOS 18


    Automatic E-mail Ticketing
    Tickets can now be emailed directly without manually entering the email address, improving workflow efficiency and reducing errors. This update allows front-end staff to focus more on customer service than email entry.

    Flexible Print Options
    WaiterOne POS offers a setting to skip bill printing for transactions below a specified amount, helping reduce paper usage and printing costs. This customizable threshold lets managers tailor billing practices to fit business and environmental goals.

    Remember you can still decide to print the bill. Just press a bit longer (> 1.2 seconds) on the bill button and the ticket will be printed (although the total is less then the minimum to print the bill). Another option is also to ask a copy of a bill, see the tickets button above the order/bill/pay main buttons.

    Improved Product Sorting
    The COS interface now sorts products with numerical names first, followed by alphabetical items. This logical order helps staff locate products faster, especially in large catalogs, improving speed and accuracy during busy hours.

    Payments and VAT/TAX in CSV
    CSV export is now available for Day Payments and Day VAT/TAX reports, allowing easy data transfer for financial analysis. This feature streamlines accounting and enhances reporting by simplifying daily transaction and tax data management.

    Enhanced Reporting

    The Reports section for Day, Hours, and Tables/Clients now includes cover counts, enabling easier tracking and analysis of guest numbers. This update simplifies the assessment of dining trends, service volume, and table turnover.

  • Introducing Tap to Pay on iPhone with WaiterOne – No Extra Hardware Required

    Introducing Tap to Pay on iPhone with WaiterOne – No Extra Hardware Required

    We’re excited to announce a powerful new feature for WaiterOne users: Tap to Pay on iPhone is here! Accept contactless payments directly from your iPhone—no card reader, no cables, no extra hardware. This modern solution makes payments easier, faster, and more secure, right from the palm of your hand.


    Why Tap to Pay?

    Tap to Pay uses your iPhone’s built-in NFC (Near Field Communication) to accept payments. Customers simply tap their contactless card, smartphone, or smartwatch on your iPhone to complete the transaction.


    Top Benefits

    ✅ No hardware required
    Just use your iPhone—no extra terminals or readers.

    ⏱ Faster service
    Take payments directly at the table or on the move.

    🔐 Secure by design
    Protected by Apple’s security features like tokenization and biometric authentication—no card data is stored.

    📲 Supports all major payment methods
    Accept Visa, Mastercard, Apple Pay, Google Pay, and more.

    💶 Lower costs
    No hardware to buy, no complex setup—just your existing Apple devices.


    How to Set It Up with WaiterOne

    Activating Tap to Pay is quick and easy:

    1. On your main iPad
      • Go to Settings > SumUp
      • Enable Tap to Pay on iPhone
    2. On your iPhone (WaiterOne Remote)
      • Open the WaiterOne Remote app
      • Go to Settings
      • Tap on SumUp
      • Enable Tap to Pay and follow the on-screen instructions (this setup is done once per device)

    That’s it—you’re ready to accept Tap to Pay payments!

    📱 Requirements: iPhone XS or newer running iOS 16.4 or higher


    FAQs

    • 💳 Any payment limits?
      No—there’s no limit on how much you can receive with Tap to Pay.
    • 🔐 Is it secure?
      Yes. All transactions are encrypted, and Apple ensures no card data is stored on the device.
    • 💡 What do customers do?
      Just tap their card or phone on your iPhone—no swiping, no signing, no hassle.

    Ready to Accept Tap to Pay?

    With WaiterOne and Tap to Pay, your business becomes more agile and modern—fewer delays, no hardware headaches, and a smoother checkout experience for your guests.

    Upgrade now to Tap to Pay on iPhone and simplify your payments—at no extra cost.