{"id":56,"date":"2024-11-05T08:47:48","date_gmt":"2024-11-05T08:47:48","guid":{"rendered":"https:\/\/www.911.be\/blog\/?p=56"},"modified":"2025-04-30T20:15:23","modified_gmt":"2025-04-30T20:15:23","slug":"client-ordering-system","status":"publish","type":"post","link":"https:\/\/www.waiterone.net\/blog\/2024\/11\/05\/client-ordering-system\/","title":{"rendered":"Take Control of Orders with WaiterOne\u2019s COS (Client Ordering System)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Imagine this: your customers scan a QR code, browse your menu, place their orders, and even pay\u2014<strong>all from their own smartphone<\/strong>. No apps to download, no tablets to hand out. That\u2019s the power of\u00a0<strong>WaiterOne\u2019s COS<\/strong>, our streamlined\u00a0<strong>Client Ordering System<\/strong>\u00a0designed to supercharge restaurant service both in-house and online.<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What Is COS?<\/strong><\/h3>\n\n\n\n<p>COS is a web-based platform that lets your customers order directly from their phones\u2014whether they\u2019re seated at a table, ordering takeaway, or getting delivery. Built to integrate directly with WaiterOne, COS ensures a seamless experience from order to kitchen, without the chaos of paper tickets or miscommunication.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why We Built It<\/strong><\/h3>\n\n\n\n<p>The journey began with iPads at every table, but that quickly became impractical. We pivoted to something much smarter: leveraging the power of the device every customer already has\u2014their&nbsp;<strong>smartphone<\/strong>. After extensive development, COS became a&nbsp;<strong>universal web app<\/strong>&nbsp;that runs anywhere, on any browser, no downloads required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Features of COS<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udcf1\u00a0<strong>Runs on any device<\/strong>: Smartphones, tablets, or desktop computers.<\/li>\n\n\n\n<li>\ud83e\udde9\u00a0<strong>Fully integrated with WaiterOne<\/strong>: No need to re-enter your menu. Your existing buttons and groups are synced.<\/li>\n\n\n\n<li>\ud83c\udfe0\u00a0<strong>In-house or remote<\/strong>: Whether it&#8217;s a table-side order, pick-up, or delivery, COS handles it all.<\/li>\n\n\n\n<li>\ud83d\udcb3\u00a0<strong>Online payments<\/strong>: Integrated with Mollie for fast, secure transactions.<\/li>\n\n\n\n<li>\u26a1\u00a0<strong>Real-time updates<\/strong>: Orders arrive in WaiterOne instantly and can print directly to kitchen or bar printers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How It Works for Your Customers<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Scan a QR code<\/strong>\u00a0(on a table, receipt, or your website).<\/li>\n\n\n\n<li><strong>View the menu<\/strong>\u00a0directly from their browser.<\/li>\n\n\n\n<li><strong>Place the order<\/strong>\u00a0with optional payment.<\/li>\n\n\n\n<li><strong>Order arrives in WaiterOne<\/strong>, with full details and kitchen printouts.<\/li>\n<\/ol>\n\n\n\n<p>For dine-in, we even include&nbsp;<strong>service buttons<\/strong>\u2014clients can request the bill or call a server, all without leaving their seat.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Simple Setup, Powerful Configuration<\/strong><\/h3>\n\n\n\n<p>From your WaiterOne iPad:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Activate the Client Ordering System.<\/li>\n\n\n\n<li>Select which menu groups and items appear online.<\/li>\n\n\n\n<li>Upload images, descriptions, and organize menu priority.<\/li>\n\n\n\n<li>Choose delivery settings, pick-up options, and tax configurations.<\/li>\n\n\n\n<li>Customize your COS page branding (logo, text, tags, colors).<\/li>\n<\/ul>\n\n\n\n<p>Want to offer&nbsp;<strong>different prices<\/strong>&nbsp;for delivery vs. dine-in? COS handles that. Need&nbsp;<strong>multiple VAT levels<\/strong>&nbsp;for local compliance? Done. Want to add a beautiful picture of your famous tiramisu? Just take a photo right inside WaiterOne.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Smart QR Codes for Every Situation<\/strong><\/h3>\n\n\n\n<p>WaiterOne automatically generates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udce6\u00a0<strong>Delivery\/pick-up QR codes<\/strong>\u00a0for takeaway flyers or website links.<\/li>\n\n\n\n<li>\ud83c\udf7d\ufe0f\u00a0<strong>Table QR codes<\/strong>\u00a0that identify the exact table where the order came from (even printing the table name).<\/li>\n<\/ul>\n\n\n\n<p>No extra software or QR code generators needed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Where Orders Go: The COS Page in WaiterOne<\/strong><\/h3>\n\n\n\n<p>All incoming orders appear in the&nbsp;<strong>COS tab<\/strong>&nbsp;inside WaiterOne. From there, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accept or reject orders<\/li>\n\n\n\n<li>Automatically send them to the kitchen<\/li>\n\n\n\n<li>View deleted or missed orders<\/li>\n\n\n\n<li>Check system status manually<\/li>\n<\/ul>\n\n\n\n<p>It\u2019s a familiar interface, modeled after our Kitchen Display System (KDS), so your team can use it with zero learning curve.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ready to Let Your Clients Order Smarter?<\/strong><\/h2>\n\n\n\n<p>COS is your gateway to faster, smarter, and more customer-friendly service. Whether you run a local caf\u00e9 or a busy multi-location restaurant, COS gives you a modern, elegant way to connect with today\u2019s tech-savvy diners\u2014<strong>at the table or at home<\/strong>.<\/p>\n\n\n\n<p>Visit\u00a0<a href=\"https:\/\/www.waiter.one\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.waiter.one<\/a>\u00a0to see it in action or activate it today directly inside WaiterOne.<\/p>\n\n\n\n<p>WaiterOne allows easy QR code integration, enabling customers to scan, view the menu, and place orders directly from their mobile devices. This enhances service speed, reduces contact, and improves the overall dining experience. Under settings, you can find this feature.<br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine this: your customers scan a QR code, browse your menu, place their orders, and even pay\u2014all from their own smartphone. No apps to download, no tablets to hand out. That\u2019s the power of\u00a0WaiterOne\u2019s COS, our streamlined\u00a0Client Ordering System\u00a0designed to supercharge restaurant service both in-house and online. What Is COS? COS is a web-based platform [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":91,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-56","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features"],"_links":{"self":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":2,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts\/56\/revisions"}],"predecessor-version":[{"id":258,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts\/56\/revisions\/258"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/media\/91"}],"wp:attachment":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/media?parent=56"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/categories?post=56"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/tags?post=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}