{"id":304,"date":"2026-03-16T18:22:43","date_gmt":"2026-03-16T18:22:43","guid":{"rendered":"https:\/\/www.waiterone.net\/blog\/?p=304"},"modified":"2026-03-16T19:42:09","modified_gmt":"2026-03-16T19:42:09","slug":"belgium-fdm-activation-guide","status":"publish","type":"post","link":"https:\/\/www.waiterone.net\/blog\/2026\/03\/16\/belgium-fdm-activation-guide\/","title":{"rendered":"Belgium FDM Activation Guide"},"content":{"rendered":"\n<p>This guide explains how to activate and configure the Belgian Fiscal Data Module (FDM) in<\/p>\n\n\n\n<p>the WaiterOne POS system. The FDM integration is used for staff time registration and fiscal POS<\/p>\n\n\n\n<p>operations.<\/p>\n\n\n\n<p><strong>1. Configure Staff Social Security Numbers<\/strong><\/p>\n\n\n\n<p>Each POS operator must have their Belgian Social Security Number (SSN) configured.<\/p>\n\n\n\n<p>Steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the POS menu.<\/li>\n\n\n\n<li>Navigate to: Menu \u2192 Data \u2192 Users.<\/li>\n\n\n\n<li>Select each user that will operate the POS.<\/li>\n\n\n\n<li>Fill in the SSN field with the employee\u2019s official Belgian Social Security Number.<\/li>\n<\/ul>\n\n\n\n<p>Important: The SSN must contain 11 digits and correspond to the official number of the<\/p>\n\n\n\n<p>employee. This value is required for Work-In and Work-Out fiscal events.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"688\" src=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/users-1024x688.jpg\" alt=\"\" class=\"wp-image-305\" srcset=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/users-1024x688.jpg 1024w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/users-300x202.jpg 300w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/users-768x516.jpg 768w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/users-1536x1032.jpg 1536w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/users-2048x1376.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>2. Configure Payment Methods<\/strong><\/p>\n\n\n\n<p>Each payment method used in the POS must be correctly mapped for fiscal reporting.<\/p>\n\n\n\n<p>Steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the POS menu.<\/li>\n\n\n\n<li>Navigate to: Menu \u2192 Data \u2192 Payments.<\/li>\n\n\n\n<li>For each payment method configured in the system, select the appropriate Payment Type and Amount Type.<\/li>\n<\/ul>\n\n\n\n<p>Typical configuration examples:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Payment Method&nbsp;<\/td><td>Payment Type&nbsp;<\/td><td>Amount Type<\/td><\/tr><tr><td>Cash&nbsp;<\/td><td>CASH&nbsp;<\/td><td>PAYMENT<\/td><\/tr><tr><td>Card&nbsp;<\/td><td>CARD&nbsp;<\/td><td>PAYMENT<\/td><\/tr><tr><td>Tip in cash&nbsp;<\/td><td>CASH&nbsp;<\/td><td>TIP<\/td><\/tr><tr><td>Voucher&nbsp;<\/td><td>VOUCHER&nbsp;<\/td><td>PAYMENT<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Important: Every payment method used in the POS must have these fields correctly<\/p>\n\n\n\n<p>configured.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"688\" src=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/payments-1024x688.jpg\" alt=\"\" class=\"wp-image-306\" srcset=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/payments-1024x688.jpg 1024w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/payments-300x202.jpg 300w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/payments-768x516.jpg 768w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/payments-1536x1032.jpg 1536w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/payments-2048x1376.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>3. Configure Belgium FDM Settings<\/strong><\/p>\n\n\n\n<p>The FDM connection parameters must be configured in the POS.<\/p>\n\n\n\n<p>Steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the POS menu.<\/li>\n\n\n\n<li>Navigate to: Menu \u2192 Settings \u2192 Belgium FDM.<\/li>\n\n\n\n<li>Fill in all required configuration fields.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"688\" src=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM-1024x688.jpg\" alt=\"\" class=\"wp-image-307\" srcset=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM-1024x688.jpg 1024w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM-300x202.jpg 300w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM-768x516.jpg 768w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM-1536x1032.jpg 1536w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM-2048x1376.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM_2-1024x768.jpg\" alt=\"\" class=\"wp-image-308\" srcset=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM_2-1024x768.jpg 1024w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM_2-300x225.jpg 300w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM_2-768x576.jpg 768w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/Belgium-FDM_2.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>4. System Behaviour After Activation<\/strong><\/p>\n\n\n\n<p>Once all parameters are configured, the POS will automatically send fiscal events to the FDM<\/p>\n\n\n\n<p>system.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Staff Time Registration:<br><br>Work-In events when a user starts working.<br>Work-Out events when a user finishes working.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fiscal POS Events:<br><br>Orders, Bills, Payments.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Important Notes<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each operator must have a valid SSN configured.<\/li>\n\n\n\n<li>Each payment method must have a valid fiscal mapping.<\/li>\n\n\n\n<li>The Belgium FDM settings must be fully configured.<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Troubleshooting<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify that all users have a valid SSN configured.<\/li>\n\n\n\n<li>Check that all payment methods have Payment Type and Amount Type defined.<\/li>\n\n\n\n<li>Ensure the Belgium FDM configuration fields are correctly filled.<\/li>\n\n\n\n<li>Confirm that the POS has an active internet connection.<\/li>\n<\/ul>\n\n\n\n<p><strong>7. Support<\/strong><\/p>\n\n\n\n<p>If you experience issues during activation, please contact your POS provider, technical support or WaiterOne support. When requesting support, provide the POS identifier, terminal identifier, and screenshots of the configuration.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/FDM-test-1024x768.jpeg\" alt=\"\" class=\"wp-image-311\" srcset=\"https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/FDM-test-1024x768.jpeg 1024w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/FDM-test-300x225.jpeg 300w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/FDM-test-768x576.jpeg 768w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/FDM-test-1536x1152.jpeg 1536w, https:\/\/www.waiterone.net\/blog\/wp-content\/uploads\/2026\/03\/FDM-test-2048x1536.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This guide explains how to activate and configure the Belgian Fiscal Data Module (FDM) in the WaiterOne POS system. The FDM integration is used for staff time registration and fiscal POS operations. 1. Configure Staff Social Security Numbers Each POS operator must have their Belgian Social Security Number (SSN) configured. Steps: Important: The SSN must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[21,22,23,19,20],"class_list":["post-304","post","type-post","status-publish","format-standard","hentry","category-tse","tag-black-box","tag-boite-noire","tag-boxapos","tag-fdm","tag-zwarte-doos"],"_links":{"self":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":2,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts\/304\/revisions"}],"predecessor-version":[{"id":313,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/posts\/304\/revisions\/313"}],"wp:attachment":[{"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/media?parent=304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/categories?post=304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.waiterone.net\/blog\/wp-json\/wp\/v2\/tags?post=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}