WaiterOne Blog

Tag: Scan-to-Order

  • How to Transfer WaiterOne to a New iPad

    Moving WaiterOne from one iPad to another is simple. Follow the steps below to transfer your database and continue working on your new device.

    1. Install WaiterOne on the new iPad

    First, download and install WaiterOne on your new iPad.

    2. Create a backup on the old iPad

    On your old iPad, open WaiterOne and go to:

    Settings → Data → Backup

    Create a backup and choose how you want to send it:

    • Email
    • AirDrop

    Then send the backup file to your new iPad.

    3. Open the backup on the new iPad

    On the new iPad, receive the backup file and open it in WaiterOne.

    Depending on how you sent it:

    • If you used AirDrop, you can usually open it directly.
    • If you received it by email or saved it in Files, tap and hold the backup file for a moment, then choose Open in WaiterOne or Share to WaiterOne.

    4. Replace the database

    WaiterOne will ask if you want to replace the current database.

    Confirm this step.

    At that moment, the administrator code should be displayed.

    5. Change your online dashboard password

    After the import, start WaiterOne on your new iPad and go to:

    Settings → Online Dashboard

    Please change your password there.

    This is important because the password is automatically changed after the import. We do this for security reasons, so nobody can know your password if they ever get access to your database.

    6. Contact us to transfer your license

    Once the transfer is complete, contact us so we can move your WaiterOne license to the new iPad.

    If you would also like your historical sales data to be transferred, please let us know as well, since this must be transferred separately.

  • Happy New Year from WaiterOne! 🎉

    Happy New Year from WaiterOne! 🎉

    We’re kicking off 2026 with big ambitions and an even bigger mission: to make staffing for events, festivals, and hospitality faster, simpler, and more profitable.

    At WaiterOne.app, WaiterOne.net and CashierOne.com, we’re rolling out exciting updates that will help you run your business smoother. 

    Thank you for being part of our journey.

    Follow us to stay updated and see how WaiterOne can transform the way you manage your workforce.

    Here’s to a successful, high-impact 2026! 🥂

    #HappyNewYear #WaiterOne #HospitalityTech #EventStaffing #Festivals #WorkforceManagement #SaaS #Innovation #2026

  • Break Language Barriers with WaiterOne POS: Multilingual Support in 18 Languages

    In today’s global hospitality and retail environment, clear communication is key. Whether you’re running a local café in Amsterdam or a bustling restaurant in Bangkok, the ability to serve both staff and customers in their preferred language makes all the difference. That’s why WaiterOne POS offers powerful multilingual support, allowing you to operate smoothly across diverse markets.

    Speak Your Customer’s Language

    WaiterOne POS is equipped to run in 18 different languages, including:

    Chinese, Danish, Dutch, English, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Swedish, Russian, Serbian, Spanish, Thai, and Turkish

    This multilingual capability ensures that staff and customers alike can interact with the POS system in a way that feels natural and intuitive — no confusion, no guesswork.

    A Game-Changer for International Businesses

    For restaurants, cafés, and retail stores operating in multicultural or tourist-heavy areas, multilingual support is not just a bonus — it’s a necessity. WaiterOne POS helps businesses:

    • Train international staff more easily
    • Enhance service speed and accuracy
    • Deliver better customer experiences
    • Build trust and loyalty across language lines

    Whether you’re running a tapas bar in Spain, a sushi counter in Japan, or a boutique in Norway, WaiterOne adapts to your team and your clientele.

    Effortless Setup, Seamless Experience

    Languages in WaiterOne POS can be set per device or per user, giving each team member the freedom to use the interface in the language they’re most comfortable with. This flexibility leads to:

    • Fewer mistakes at the point of sale
    • Faster onboarding for new staff
    • Improved team communication
    • A professional, localized service for customers

    Serve Globally, Operate Locally

    WaiterOne’s multilingual support makes it an ideal POS solution for franchise operators, airport and hotel restaurants, international retail, and any business that wants to scale globally while keeping operations smooth locally.

    Ready to Go Multilingual?

    Break through language barriers and deliver world-class service, no matter where you are. Choose WaiterOne POS — the smart solution for multilingual, modern businesses.

  • Real-Time Order Tracking with Order Status Board

    Real-Time Order Tracking with Order Status Board

    Boost Kitchen Efficiency with the WaiterOne Status Board

    In the fast-paced world of hospitality, timing and communication are everything. That’s why we’re excited to spotlight a feature in WaiterOne’s Kitchen Display System (KDS) that’s transforming back-of-house operations: the Status Board.

    What Is the Status Board?

    The Status Board is a live dashboard within WaiterOne’s KDS that gives a real-time overview of all active orders. Designed with both speed and clarity in mind, it displays each order as it moves through the preparation pipeline from “In Preparation”, to “Ready”, and finally to “Completed”.

    It’s a visual command center that keeps everyone chefs, waitstaff, and even front-of-house managers on the same page.

    Why It Matters

    Without a centralized system, orders can easily fall through the cracks. Waiters might ask the kitchen for updates. Chefs might have to pause their workflow to give answers. Customers might wait longer than necessary. But with the Status Board:

    • 🧑‍🍳 Kitchen staff can focus on cooking, while tracking progress without the need for paper tickets or verbal confirmations.
    • 👩‍💼 Restaurant managers get a clear, live view of operations even from the dining room.
    • 🍽️ Clients receive their food faster and fresher, with fewer delays and mix-ups.

    Real-Time, Real Simple

    As orders are received in the kitchen (whether from a waiter using the WaiterOne POS or a self-ordering iPad at the table), they instantly appear on the Status Board. Once a dish is prepared, kitchen staff can tap to mark it “Ready”, signaling the front-of-house team to serve. When the dish reaches the customer, the status moves to “Completed”.

    It’s fast. It’s clear. And it reduces the need for spoken communication during peak hours helping everyone stay focused and efficient.

    Benefits at a Glance

    • ✅ Fewer mistakes: Everyone sees the same order status, reducing the chance of missed or repeated dishes.
    • ✅ Faster service: Orders are prioritized and served without delay.
    • ✅ Smarter communication: No shouting across the kitchen — just a glance at the screen.
    • ✅ Customer satisfaction: A smoother workflow means a better dining experience.

    Ready to Upgrade Your Kitchen?

    If you’re already using WaiterOne, activating the Status Board on your KDS is a simple and powerful way to streamline your kitchen workflow. Whether you’re running a cozy café or a high-volume restaurant, this feature can help you serve faster, smarter, and with more confidence.