Tag: Hospitality

  • Happy New Year from WaiterOne! 🎉

    Happy New Year from WaiterOne! 🎉

    We’re kicking off 2026 with big ambitions and an even bigger mission: to make staffing for events, festivals, and hospitality faster, simpler, and more profitable.

    At WaiterOne.app, WaiterOne.net and CashierOne.com, we’re rolling out exciting updates that will help you run your business smoother. 

    Thank you for being part of our journey.

    Follow us to stay updated and see how WaiterOne can transform the way you manage your workforce.

    Here’s to a successful, high-impact 2026! 🥂

    #HappyNewYear #WaiterOne #HospitalityTech #EventStaffing #Festivals #WorkforceManagement #SaaS #Innovation #2026

  • Streamline Operations with Guest Cover Management

    With WaiterOne, adding “covers” allows you to seamlessly record the number of guests at each table, streamlining order management, enhancing accuracy, and providing valuable insights into guest traffic for improved reporting and operational efficiency. To activate go to Settings -> General -> Tables.

    Underneath is also an option to also ask a remark when opening a table e.g. VIP, no salt, …

    Set the default number of places.

    All order tickets, to the bar, kitchen,… will have the number of covers and the remark you entered. The remark will not appear on the final bill of course.

  • Streamline Order Management with Colour-Coded Users

    With WaiterOne POS, managing your restaurant’s workflow becomes both intuitive and efficient. The system allows you to assign specific colours to users who are taking or entering orders, making it easy to quickly identify and prioritise tasks at a glance.

    User Rights and Table Plan Visibility

    User rights in WaiterOne.

    In WaiterOne, each table on the floor plan is color-coded to match the user assigned to it. This visual cue lets you instantly see which server is responsible for each table.

    Table plan with tables in the colour of the user.

    Personalised KDS Settings

    On the Kitchen Display System (KDS), you can choose to display orders using the designated user colors or assign unique colors to each order. This customisation option ensures you can tailor the system to your workflow.

    Enhanced Communication Across Teams

    The colour-coding system ensures seamless communication between front-of-house and back-of-house staff. When a user is assigned a specific color, it appears consistently across the status board and KDS, allowing everyone to stay aligned on order progress.

    Order status board with open, in preparation and finished orders.

    Better Organisation, Fewer Errors

    This integration enhances organisation and reduces the risk of errors, enabling your team to respond faster to customer needs. As a result, WaiterOne ensures a more streamlined dining experience, boosting customer satisfaction and improving operational efficiency.