We have something new in the next version of WaiterOne. I thought I’ll write it down here as a lot of users still have troubles with the printers logic. A lot of you guys think that printers in WaiterOne are physical printers. The printers in WaiterOne aren’t physical printers but logical printers. If you only have one printer in your business don’t start deleting all the printers in WaiterOne. Imagine if you have a small restaurant and you want to start small with WaiterOne. 1 iPad running WaiterOne, a nice stand (to protect your iPad), your own iPhone running the remote to order at the client’s table (as it is free and as you own an iPhone) and 1 printer. That one printer will be used as order printer to print out the bar tickets, the kitchen tickets and to print out the bill for your clients.  Maybe later you can install an extra kitchen printer or even a kitchen display, but for now, all works just fine. So in WaiterOne, in the data tab -> printers you really should configure 3 printers, not 1. Configure a bar printer, a kitchen printer and the bill printer. Actually, when you install WaiterOne for the first time, these printers should already be there. No need to delete them! Just use the same ‘host address’ for your 3 printers. Why you should do this? Because there is so much more to configure when you use separate logical printers. You could set the numbers of copies, you could set the layout of your tickets, you can have different numbering, …

So what has been changed? We have added a new configuration in WaiterOne, one who makes it possible to select a different logical printer to print out the payment tickets (VAT/TAX receipt).

Start by adding a payment printer in the printers data, lets call it ‘Payment’ :

printers

So instead of 3 logical printers we will have 4 logical printers now. This is of course only of you want to make a distinction between the pro forma ticket (bill printer) and the VAT/TAX receipt (payment printer).

To continue we now also have a new parameter in the settings -> general -> bill : called payment printer :

paymentprinter

Select here the printer to be used for printing out the VAT/TAX receipt. This ticket will be printed as soon as the client has paid his bill.

Why could you use this? Imagine if you don’t want a pro forma invoice but you do want a VAT/TAX receipt. Just set you bill printer to 0 copies and your payment printer to 1. Imagine if you want the VAT/TAX receipt to be printed on a different printer, one closer to you so you can control the payment a little bit more. Just select another physical printer, easy!