New WaiterOne Server

WaiterOne has a new solution for hospitality chains, big events and/or mega food factories. Last weekend was the grand opening of that mega food market, Mercado in Antwerp (see or It was an enormous succes, maybe (?) thanks to the new WaiterOne solution we made up for them. No, no, no, … and actually we didn’t made up anything, we only downgraded our cloud solution and installed it on a local server in their basement, WaiterOne server as we will call it until we found a better name.

Every sale is sent to that server and all data can be consulted in realtime. In the case of Mercado Antwerp, 20 iPads are flooding data to that server, but as we use cloud technologie no data tsunami can tackle this big boy. With a normal webbrowser you can consult the sales, iPad per iPad, ticket per ticket if you want :

WaiterOne server

Different reports can be generated and emailed for management and bookkeeping purposes. Interested in our solution? Are you the next Mc Donalds or Pepe Chiringo? Do you want to be in control of your chain of restaurants better then you can do now? Please contact us.

Mercado Groenplaats Antwerpen

Grand Opening Mercado Groenplaats Antwerp, 20 iPads and more then 20 ticket printers!

Forgotten printer parameter

This week I visited a new client of WaiterOne: Svenska Baren in Puerto Rico, G.C. Armed with my MacBook Pro and my iPad mini, I would tackle a ticket printer layout bug. As I don’t have an Epson TM-T20II here to test, I just made an appointment with the owner of the place to test it onsite. Connect my hardware to his network, …, ready, set, … debug :

svenka nok

As you see, the ticket width doesn’t seem to be used completely. But then again, the total of the ticket seems to be well aligned, also the text printed in the header and the footer seems to be exactly in the middle. Strange no? As my personal printer on my work place, seems to be working perfect. Small detail, it is not an Epson TM-T20II, but a Epson TM-T88V with wifi interface.

It didn’t took me long to see that the printing was just that little bit smaller then my own test prints. So if it prints smaller, then it probably also prints more columns?

Downloaded the Epson TM-T20II and the Epson TM-T88V specs and indeed, the first printer prints in Font A 48 characters, in Font B 64 characters on 1 line, the latter printer does 42 characters and 56 characters respectively in Font A and Font B. Eureka!!

As soon as I changed in WaiterOne the characters to 64 on the bill printer (data -> printers -> bill -> ticket : characters) all seems to be working as it should. Everybody happy, table foosball puppet included :

svenka ok


We received some WaiterOne in action photos from Ingrid from 22b. 22b Is a nice place in Antwerp Belgium or as they call it : lekker eten en drinken (yummy food and drinks). More info about 22b :

The beautiful stand they use here to protect their iPad and to work more ergonomic is from Heckler Designer :

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